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ProductMetrics

Learning about the metrics that drive successful products

System usability scale

Measuring usability with the System Usability Scale

A quick and dirty questionnaire for measuing usability

Joshua

3 minutes read

Usability and user experience are difficult to measure quantitatively. Often, measuring improvements (or regressions) in usability is primarily achieved through monitoring a range of interrelated metrics such as average session length, goal completion rates, defects raised or churn. These metrics, however, can all be influenced both positively and negatively by many factors - not just usability. One way of achieving direct feedback on the usability of a product, and thus being able to more…

Python for Product Managers

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Hey, I'm Joshua, a Product Manager and data fan. This is my blog and a place to post random musings and tutorials.