Product Management can be a challenging role, with demands pulling you in many different ways. So anything we can do to minimise time spent on repetitive tasks or to maximise the value that we get from data should be capitalised to the full.
Usability and user experience are difficult to measure quantitatively. Often, measuring improvements (or regressions) in usability is primarily achieved through monitoring a range of interrelated metrics such as average session length, goal completion rates, defects raised or churn. These metrics, however, can all be influenced both positively and negatively by many factors - not just usability. One way of achieving direct feedback on the usability of a product, and thus being able to more directly measure it, is to use a questionnaire.
Podcasts are a great way of learning new ideas and listening to how others have overcome challenges with their products and services. Podcasts are great for the commute to work! There are a number of fantastic podcasts out there for product managers with a rich back catalogue of topics and conversations to catch up on. Here’s a list to get you started!